Privacy Policy

Last updated: September 11, 2026

Aaron Smith Electric (“Aaron Smith Electric,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, protect, retain, and share information when you visit aaronsmithelectric.com, request or receive our services, communicate with us, or participate in our SMS/text messaging program.

By using our Website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with Aaron Smith Electric, we may collect:

Information You Provide

Your name
Mailing or service address
Email address
Telephone or mobile phone number
Details about the electrical services you request
Appointment, estimate, project, and service history
Messages and other communications you send to us
Billing, invoice, and payment-related information
Any other information you voluntarily provide

Payment information may be collected and processed by a third-party payment processor. Aaron Smith Electric may not directly receive or store complete payment card information.

Information Collected Automatically

When you visit our Website, certain information may be collected automatically, including:

Internet Protocol address
Browser and device type
Operating system
Pages visited and time spent on the Website
The website or source that directed you to our Website
General location information
Cookie and analytics information

2. How We Collect Information

We may collect information when you:

Visit or interact with our Website
Complete a contact, estimate, scheduling, or Jobber-powered form
Call, text, or email us
Request an estimate or schedule an appointment
Purchase or receive electrical services
Communicate with our employees or service providers
Pay an invoice
Respond to a survey or leave a review
Otherwise voluntarily provide information to us

We may also receive information through service providers that help us operate our business, including scheduling, customer management, invoicing, payment processing, website hosting, analytics, and communication platforms.

3. How We Use Your Information

We may use personal information to:

Respond to questions and service requests
Schedule and manage appointments
Prepare estimates and provide electrical services
Communicate about active or recently completed jobs
Send appointment confirmations, reminders, and service updates
Send estimates, invoices, receipts, and payment reminders
Provide customer support
Maintain customer and service records
Process transactions
Improve our Website, services, and customer experience
Protect our Website, customers, employees, and business
Prevent fraud or misuse
Comply with legal, licensing, tax, insurance, and regulatory obligations
Send promotional communications when you have consented to receive them
Carry out another purpose explained when the information is collected or with your consent

4. SMS/Text Messaging

If you provide your mobile phone number and consent to receive text messages, Aaron Smith Electric may send messages related to:

Scheduling and appointment reminders
“On the way” notifications
Service and project updates
Estimates, invoices, and payment reminders
Follow-up communications
Customer support
Other matters related to requested, active, or recently completed services

If you separately consent to promotional messages, we may also send occasional information about our services, special offers, or company updates.

Message frequency varies. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP. After receiving your request, we may send one final message confirming that you have been unsubscribed. Reply HELP for assistance, call (937) 886-8165, or email aaronsmithelectric@gmail.com.

For additional information, please review our Terms of Service.

5. Mobile Information and Consent

We do not sell or share mobile phone numbers, SMS/text messaging data, or SMS opt-in information with third parties or affiliates for their marketing or promotional purposes.

SMS consent and opt-in information will not be shared with third parties for marketing purposes. We may share mobile information with service providers that help us deliver text messages and operate our customer communication systems, but only as necessary to provide those services on our behalf.

Opting out of text messages will not prevent us from contacting you through other methods when permitted, including by phone or email.

6. How We Share Information

We may share personal information with service providers that help us operate our business, including providers of:

Website hosting and maintenance
Customer relationship and job-management software
Scheduling and communication tools
SMS/text messaging services
Invoicing and payment processing
Email services
Data storage and security
Website analytics

These providers may use information only as necessary to perform services for us and are subject to their own privacy and security obligations.

We may also disclose information:

When required by law, court order, subpoena, or legal process
To protect the rights, safety, or property of Aaron Smith Electric, our customers, or others
To investigate fraud, misuse, or security concerns
In connection with a sale, transfer, restructuring, or other change involving the business
For another purpose disclosed when you provide the information
With your consent

We do not sell personal information.

7. Cookies and Website Analytics

Our Website may use cookies and similar technologies to help it operate, remember preferences, understand how visitors use the Website, and improve performance. We may use analytics services, including Google Analytics, to collect information about Website traffic and usage. These services may use cookies or similar technologies. Information collected through analytics may include pages visited, time spent on the Website, browser type, device information, and general location information.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect how the Website functions. Google’s use of information is governed by its own privacy policies and terms.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic communication, or data-storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

Provide services and communicate with customers
Maintain business, project, warranty, and payment records
Meet legal, tax, licensing, insurance, and regulatory requirements
Resolve disputes
Enforce agreements
Protect our legitimate business interests

Retention periods may vary depending on the type of information and why it was collected.

10. Your Choices and Rights

You may contact us to:

Ask what personal information we maintain about you
Request that inaccurate information be corrected
Request deletion of certain personal information
Update your communication preferences
Opt out of promotional emails
Opt out of text messages by replying STOP

We may need to verify your identity before completing a request. Some information may need to be retained when required by law or for legitimate business purposes. To submit a privacy request, email aaronsmithelectric@gmail.com or call (937) 886-8165.

11. Third-Party Websites

Our Website may contain links to websites or services operated by third parties. Aaron Smith Electric does not control and is not responsible for the privacy practices, security, or content of those third parties.

We encourage you to review the privacy policy of any third-party website or service you use.

12. Children’s Privacy

Our Website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information to us, contact us so we can review and, when appropriate, delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements.

Updates will be posted on this page with a revised “Last updated” date. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or how Aaron Smith Electric handles personal information, contact:

Aaron Smith Electric
Springboro, Ohio
Phone: (937) 886-8165
Email: aaronsmithelectric@gmail.com